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For your convenience, we offer 4 delivery options:
Standard Home Delivery (Deliveries are done on Tuesdays and Thursdays from 9hr to 16hr)
Our driver will contact you 30 minutes before reaching the address given on website.
We offer free delivery on orders above Rs 3,000.
For orders below Rs 3,000 a delivery fee of Rs 250 will apply on your cart.
Pick up at Beau Bassin
You can now choose to pick up your order at 260, Royal Road Beau Bassin, next to Intermart Express.
- Pick up time Monday to Friday from 09:00 to 16:00.
- Bring along your ID card and order number.
International Delivery – Currently unavailable
Delivery zones include: Indian Ocean, South Africa, Europe, USA, Australia.
A fixed price of Rs 1000 for orders up to 1 KG (around 6 products).
The estimated international delivery time is 7 – 10 working days.
We also deliver to other countries out of the above mentioned zones with additional charges and delivery timeframe that may vary accordingly. Please contact us on contact@teamonite.com.
Important to note
1. The above turnaround times are applicable only when payment has been received.
2. Subject to receiving payment before 12 p.m. as cut off time.
3. Delivery schedules exclude weekends and public holidays.
4. Estimated delivery dates are displayed at checkout for your reference.
5. All prices are subject to change without prior notice.
For more detailed information, please refer to our delivery policy or FAQ section.
GENERAL QUESTIONS
How can I get in contact with your team?
Our team will be happy to attend your requests between 09:00 to 17:00 from Monday to Friday except on Saturdays, Sundays and holidays.
For any support or any information needed on current orders or booking an appointment. Call our Customer Service (Henna) on:
- Phone: +230-206-8989
- Mobile: +230-5942-4364
- Email on contact@teamonite.com
What information can I get from My account?
From your account dashboard, you can